AO3 Operational Support Officer

About the Company Davidson is partnering with a large government organisation to recruit an experienced GIS / Operational Support Officer to join a busy operations team. This opportunity will see you working within a collaborative and fast-paced environment, providing job creation, data and administrative support for important field-based activities. The primary location is Berrinba, with work potentially undertaken across Ipswich, Logan, Moreton Bay, Brisbane North, Brisbane South and the Gold Coast. About the Role Working 36.25 hours per week, Monday to Friday, you will provide accurate and timely operational and administrative support, using ArcGIS and other systems and applications to produce jobs, maps and associated deliverables for aerial and ground activities. Your responsibilities will include: Producing operational jobs, maps and related outputs using ArcGIS and other systems. Providing accurate administrative support and completing internal quality assurance activities. Monitoring and editing data for accuracy and escalating data integrity issues where required. Maintaining accurate electronic and hard-copy records. Exporting, reviewing and collating reports and data for management decision-making and reporting. Supporting treatment and surveillance activities, including generating appointments and bookings. Participating in user acceptance testing, troubleshooting and providing feedback on system upgrades. Identifying opportunities to improve operational processes and procedures. Providing mentoring and training to new or less experienced team members. Responding professionally to enquiries and accurately recording information within relevant databases. Communicating effectively with internal and external stakeholders. About You You will be a detail-focused and collaborative professional who is comfortable working with data, systems and competing priorities. You will bring strong critical-thinking and problem-solving capabilities, along with the ability to maintain accuracy in a busy operational environment. To be successful, you will have: A current unrestricted C Class driver licence . High attention to detail and strong critical-thinking skills. Sound judgement and problem-solving capabilities. Experience working effectively within a team environment. Confidence working with information systems, databases and operational data. Strong administrative and customer service skills. Knowledge or experience using ArcGIS or other GIS software will be highly regarded. While there are no mandatory qualifications, practical experience or qualifications in a related field will be favourably considered. The Benefits $51.12 per hour + Super 36.25-hour working week, Monday - Friday. Primary location in Berrinba, with exposure to multiple operational locations. Working from home options of up to two days per week once training is completed. Opportunity to build experience across ArcGIS, operational systems and data management. Varied role combining GIS, administration, data and operational support. Collaborative team environment with opportunities to contribute to process and system improvements. Please submit your current resume to apply, quoting reference JN -092026-44360. To learn more about Davidson, visit davidsonwp.com.