About the Role
Company
VertiGIS Group develops software solutions for Geographic Information Systems (GIS). We create tailored solutions for energy utilities, water management, land management, public authorities, infrastructure, facility management, and telecommunications. Our products help organizations efficiently plan, manage, and optimize networks, facilities, and processes—used daily worldwide.
Your Role
You will take responsibility for the operation, configuration, and deployment of VertiGIS Land Management systems in customer environments, serving as the technical point of contact for clients and internal teams.
Key Responsibilities
Operations & Support
- Operate and support existing customer environments
- Analyze and resolve incidents and change requests in existing LM system landscapes
- Systematically identify root causes of issues and implement configuration adjustments
- Act as technical contact for customers during ongoing operations
Implementation & Configuration
- Install, update, and configure LM systems (e.g., LM Explorer, LM Server, LM Editor) at customer sites
- Configure and adapt systems in close coordination between application, database, and operational environment
- Coordinate technically with customers and project teams for planning and implementation
Documentation & Internal Collaboration
- Document system setups, configurations, and changes
- Coordinate technically with internal teams and customers on specific environment-related questions
Requirements
GIS Expertise: Solid GIS knowledge from academic studies or professional experience (e.g., geoinformatics, geodesy), including understanding of geospatial data, GIS applications, and the interplay between application, data, and operational environment
IT & Database Fundamentals: Knowledge of application architecture, interfaces, and operational environments
Analytical Skills: Ability to systematically analyze technical problems and document findings clearly
Language Requirements
German: C2 (native proficiency) — mandatory for customer communication and documentation
English: B1 (basic proficiency) — for internal technical collaboration
Preferred Qualifications
Knowledge of German surveying and cadastre systems, especially ALKIS/AFIS/ATKIS
Experience with GIS platforms such as ArcGIS, QGIS, or web-based GIS
First-hand experience with relational databases (e.g., SQL, PostgreSQL) or scripting (e.g., Python)
Our Benefits
✔️ 30 days of annual leave & flexible working hours — for your work-life balance
✔️ Mobile working — flexible remote or on-the-go within Germany
✔️ International work environment with regular knowledge exchange
✔️ Customizable benefits (e.g., vouchers, internet cost subsidies, meal allowances, public transport tickets)
✔️ Childcare allowance — because family-friendliness matters to us
Location
This position is available at one of our German offices:
Berlin
Bonn
Hamburg
Munich