GIS Implementation Engineer

Job purpose The 3-GIS Implementation Engineer provides support for the implementation and configuration of the 3-GIS application suite, ESRI ArcGIS server, 3-GIS Mobile application software for both internal and external customers. Duties and responsibilities Job Duties include but are not limited to: Perform installation, configuration, and performance tuning services for 3-GIS Network Solution, Esri, web services, and database software on multiple server configurations and multiple architectures including cloud based solutions. Troubleshoot client issues with Windows Server, IIS, ESRI GIS software, 3-GIS solutions and user workflows. Provide technical support for clients including 3-GIS Network Solution end users and GIS analysis/administrators. Evaluate existing data and processes and develop action plans for migration to an enterprise GIS. Perform database schema changes to databases. Conduct customer needs assessments/requirements gathering workshops and document recommended solutions based on feedback from the customer and internal subject matter experts. Create scripts and models using ArcGIS Modelbuilder, Python scripting, and/or other process automation tools. Communicate with architects, project managers and developers to successfully develop and deploy optimal solutions. Train both end users and system administrators on the proper use and adoption of 3-GIS Network Solution utilizing best practices. Test new software functionality and bug fixes. Prepare and perform detailed 3-GIS product demonstrations. Qualifications Required Qualifications Bachelor’s Degree in Computer Science, Geography, Engineering or related field. Directly Applicable Years of Experience (Minimum): 2-5 years (Implementation SE Level 2). Advanced Knowledge of Esri ArcGIS: Desktop and ArcGIS Enterprise/Server. Proficiency with Windows Server Administration and standard Database Management (e.g., PostgreSQL, Oracle, SQL Server). Ability to work on multiple projects simultaneously. Exceptional customer service orientation. Ability to prioritize tasks and switch tasks as needed per business needs. Preferred Qualifications: Telecom Knowledge and Experience. Proficiency with Database Programming (e.g.: Python Scripting). Esri ArcGIS: Modelbuilder. Esri ArcGIS: Portal. Atlassian Suite: Jira. Jenkins Automation Pipeline. Proven Values and Competencies: Innovative. Problem Solving/Analysis. Effective Teamwork. Organizational Skills. Excellent Communication Skills. Constant State of Learning. Working conditions This position operates in a professional office environment. This role requires routine use of standard office equipment such as computers, phones, and copiers. This role may require up to 25% travel, both domestically and internationally.