GIS Service Designer ArcGIS Solutions

Shape ArcGIS solutions through user-centered service design across Geospatial Ontario projects, with remote work or Peterborough and Toronto locations supported. This Service Designer role supports three GIS initiatives involving LIO data maintenance, warehouse access, and data modelling standards. You will lead concurrent designs, analyze requirements, and recommend integrated service delivery solutions. The work may also extend to GIS Delivery Platform and ArcGIS Portal projects. Key Responsibilities Map current multidisciplinary service designs from user-centered perspectives Lead concurrent service design projects and improvement activities Recommend cost-effective solutions supporting OPS business needs Plan prototypes, testing, implementation, and post-implementation reviews Present service design recommendations to senior executives and committees Requirements Five or more years of Service Designer experience Experience designing Esri-based geospatial solutions and ArcGIS platforms Experience with spatial and non-spatial databases Knowledge of user research, journey mapping, prototyping, and service blueprinting Strong communication, negotiation, and public sector IT experience Bring ArcGIS expertise, service design leadership, and user-centered analysis to Geospatial Ontario’s evolving GIS solutions.