About the Role
Description
The City of Glendale's Innovation & Technology department focuses on the delivery and operations of vital IT infrastructure, computer support, IT governance, project management, as well as support and maintenance of enterprise applications, data analytics, GIS services, and cybersecurity.
The GIS Analyst, Sr. assumes leadership in the design, development, maintenance and updating of Geographic Information Systems (GIS) web applications to include City of Glendale maps and GIS databases associated with those maps.
Job duties consist of working with legacy databases to develop appropriate work products using GIS tools. This position works with City Leadership, staff from various departments and City organizations to determine respective GIS needs. Has full technical knowledge of all phases of GIS systems including data collection, analysis, web app configuration and delivery.
This role has duties instructing, directing and checking the work of other GIS Analysts, Specialists, and Technicians.
This position is
FLSA Exempt, and will be paid a salary regardless of hours worked per week.
A Grade 414 with an annual salary between $93,240.00 - $139,860.00
The City of Glendale offers a generous benefits package with competitive rates that become effective the 1st of the month following 30 days of employment.
Below are some City of Glendale benefits resources for your review:
2026 - 2027 Benefits Guide (https://www.glendaleaz.gov/files/assets/city/v/1/hr/documents/new-folder/city-of-glendale-benefit-book-2026-2027.pdf)
City of Glendale’s Benefits Page (https://www.glendaleaz.gov/Departments/Human-Resources-Risk-Management/Benefits)
The City of Glendale also offers Regular status positions the following:
10.5 paid holidays per year, and full-time employees are also granted an additional 12 hours of holiday special leave per calendar year to celebrate their cultural or religious holidays
Vacation leave accrues at:
5.33 hours per pay period (138 hours/17.25\* days per year)
Increases to 6.12 hours per pay period after 5 years
Then caps out at 7.6 hours per pay period after 10 years of service
Sick leave accrues at 4.4 hours per pay period (114 hours/14.25 days\ per year)
\ Days per year estimates are based on an 8-hour work day.*
This position participates in the Arizona State Retirement System (ASRS). (https://www.azasrs.gov/content/new-and-prospective-members)
Contribution is mandatory, and deducted every pay period
The current contribution rate is 11.98%
The City of Glendale is the West Valley’s entertainment nexus; whether it’s attending a world-class sporting event at State Farm Stadium, enjoying a concert at Desert Diamond Arena, or shopping and dining at the Westgate Entertainment District, as a City of Glendale employee, you'll be right in the middle of it all! Glendale is centrally located within the west valley and has convenient access to the 101, 303, US 60, and I-10 freeways. With development happening all around the city, you will notice new homes and businesses being constructed frequently.
At the City of Glendale you'll have the opportunity to interact and engage with a highly diverse, dedicated, and skilled group of professionals. It is one of the best places to work, to grow your career, skills, and advance your future.
Essential Functions
Leads efforts to research, analyze and evaluate requests for new or improved GIS products including maps and web applications with emphasis on business need and benefit.
Derives accurate GIS map and application needs analysis through stakeholder interviews.
Designs, develops and implements web-based software GIS (ArcGIS Portal and ArcGIS Online) applications utilizing established City standards and practices. This includes the full web development life-cycle including:
Gathering requirements.
Identifying data sources (field data collection, business system data, existing data warehouse data, etc.) and loading these data to SDE.
Creating maps and publishing them to Portal or ArcGIS Online.
Configuring apps using Dashboards, Experience Builder, “Instant Apps”, etc.
Documenting apps and training users.
Interfaces with users, consultants, technical teams and vendors for maximum guidance in determining the most appropriate approach in providing GIS functionality.
Ensures their code (e.g., Python scripts) changes are committed and managed using the City's documented code repository. Prepares and maintains documentation that is current and accurately reflects the GIS application architecture, components and software revision levels as appropriate.
Implements and monitors appropriate application security procedures to safeguard the city infrastructure from physical harm, viruses, unauthorized users and potential data loss.
Develops and monitors appropriate performance metrics to identify and correct application performance deficiencies.
Develops documentation, checklists and processes for communicating appropriate support information to the city support personnel. Provides training as appropriate.
Provides technical assistance, support and training to City staff; solves user problems with existing approved software application systems.
Prioritizes tasks, meet project schedule requirements.
Provides on-call support during non-business hours.
Maintains a high level of current knowledge regarding systems, technology, and communications.
Performs other related duties as assigned.
Minimum Qualifications/Special Requirements/Success Factors
Minimum Qualifications:
Bachelor's Degree in GIS, Information Technology, Computer Science, Engineering, Geography, Environmental Science, Urban Planning, or closely related field and five years of experience with ESRI software suite.
Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.
Knowledge of:
Esri ArcGIS Pro 3.x and ArcGIS Enterprise 11.x, including Enterprise Geodatabase editing and maintenance
ArcGIS Enterprise and ArcGIS Online Web Applications including Dashboards, Experience Builder, Survey123
ArcGIS Mobile Applications including QuickCapture, Field Maps and Survey123
Database structures and integration
ArcGIS Pro data management, map creation and geoprocessing tool automation
Database operation, ability to create SQL statements
GUI and web user interface design
Statistical analysis data presentation
Experience with Vertigis Studio is a plus
Experience with attribute rules is a plus
Experience with GIS Web Services is a plus
Experience with ETL is a plus
Skill in:
Troubleshooting computer software problems
Creating design documents and user guides that accurately reflect business needs
Ability to:
Lead projects, prioritize tasks, meets project schedule requirements
Act in a mentor capacity for junior staff
Work effectively with users, technical personnel and consultants to achieve stated objectives
Develop and instruct training programs in automated systems, microcomputers, software applications and usage
Conduct research, prepare reports and recommendations
Establish and maintain effective working relationships with City staff
Communicate effectively verbally and in writing
Continually learn and demonstrate new skills via hands on training, classroom training and self-study
Special Requirements:
Ability to work weekends and holidays as required.
Success Factor Classification Level - Professional/Supervisory To view the success factor definitions please click here. (https://cdnsm5-hosted.civiclive.com/UserFiles/Servers/Server_15209001/Image/Human%20Resources/Glendale%20Employee%20Success%20Factors%20one%20page%20Vertical.pdf) (If needed, click here to download PDF reader) (https://get.adobe.com/reader/).
This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.
Physical Requirements/Working Conditions
Working Conditions:
Office setting