Utilities Asset Management (GIS) Technician

How You Can Help Us Make a Difference Are you ready to turn data into smarter infrastructure decisions? In this role, you’ll support the County’s Asset Management Program by collecting, analyzing, and maintaining critical data that guides how public infrastructure is managed and improved. From field inspections to GIS analysis, your work will help ensure accurate, reliable information drives planning and operations. You’ll maintain asset data within GIS and Cityworks systems, supporting everything from inventory and condition assessments to performance tracking and reporting. Working closely with the Department Asset Manager, you’ll help coordinate inspections, analyze trends, and develop tools that improve asset utilization and reduce costs. This position blends fieldwork and technology. You’ll collect data using survey-grade GPS equipment, perform GIS mapping and analysis, and verify asset information across systems. You’ll also assist with process improvements, asset planning, developing and maintaining SOPs and workflows, and emergency operations activities. If you’re detail-oriented, tech-savvy, and motivated to make a meaningful impact on how infrastructure is managed, this role offers a great opportunity to contribute to efficient, data-driven public service. Your Purpose & Day-To-Day Journey Assists in the continuous improvement of the department-wide asset management program. Creates, maintains, updates, verifies, and performs QA/QC of infrastructure assets and associated attributes within GIS, CMMS, and other Asset Management systems. Performs GIS data creation, editing, maintenance, posting, reconciliation, and analysis using ArcGIS software, including adding, relocating, modifying, and decommissioning infrastructure assets. Reviews work orders, comments, attachments, plans, as-builts, aerial imagery, field documentation, and other available records before completing asset or GIS updates. Works with Department Asset Manager to coordinate asset inspections, monitoring, and reporting to improve asset utilization and reduce capital and operating costs. Develops and enhances enterprise asset data analytics and reporting methodologies Maintains complete and accurate CMMS work orders, including required statuses, dates, labor/time, comments, attachments, asset associations, and other required documentation. Identifies, researches, and resolves discrepancies between GIS, CMMS, field conditions, engineering plans, as-builts, and other available data sources. Assists with departmental operations during emergency response. Performs GPS/GNSS field data collection, field verification, inspections, and research of County infrastructure, utility locations, easements and related records. Assists with asset inventories, condition assessments, Asset Management Plans, barcoding/identification programs, reporting, and other Asset Management initiatives. Operates large format copy machine, plotter and other office machines. Assists with field investigations, utility verification, Subsurface Utility Engineering (SUE) activities, and specialized field data collection as assigned. Maintains proficiency in required Asset Management technologies and participates in applicable meetings, training, and professional development. Skilled in accessing, inputting, and retrieving information, and adept at compiling and preparing comprehensive reports to support departmental asset management functions. Provides exceptional customer assistance, problem-solving, and/or complaint resolution by all forms of communication. Education & Credentials That Power This Role Education And Experience An equivalent combination of relevant training, education and experience: Associate’s Degree preferred in: Geographic Information Systems Computer / Information Science Engineering Information Technology Public/Business Administration And: Three (3) years of experience in Geographic Information Systems (GIS), public/business administration, asset management, utility operations, infrastructure maintenance, or a related field Or an equivalent combination of relevant training, education and experience. Preferred: GIS Licenses and/or Certificates: Must maintain a valid driver’s license. Within six (6) months of position assignment, obtain the Institute of Asset Management (IAM) Asset Management Certificate. Knowledge of departmental policies, plans, and procedures. Knowledge of modern office practices, plans, and procedures. Knowledge of productivity and graphical applications including Microsoft Word, Excel, PowerPoint, and other job-related computer programs and software applications. Skilled in ESRI ArcGIS software, including ArcGIS Pro, ArcMap, and related tools. Understanding of methods for collecting and integrating spatial data, including GPS, remote sensing and GIS. Ability to learn and perform GPS field data collection using Global Positioning System (GPS) hardware and software. Knowledge of engineering and surveying computations and terminology. Knowledge of construction materials. Knowledge of spreadsheet and database applications. Skill in effective communication, both orally and in writing. Proficient in prioritizing and organizing tasks with basic project management skills to effectively meet deadlines. Ability to understand directions and proceed with a minimum of supervision. Ability to read and interpret a variety of construction specifications, diagrams, plans, and blueprints Ability to safely maintain and operate motorized equipment used in the area(s) of assignment. Ability to operate a motor vehicle. Ability to exercise judgment and discretion in interpreting and enforcing department codes, rules, regulations, policies, and procedures. Ability to maintain accurate records and reports. Ability to provide internal and external guidance and customer assistance via all forms of communication. Ability to author reports, business correspondence, and procedure manuals. Ability to establish and maintain effective working relationships with managers, service providers, other employees, and the general public. Extra Details You Should Know PHYSICAL DEMANDS Stooping, crouching, walking, pulling, lifting, grasping, hearing, seeing up close, seeing far away, kneeling, reaching, pushing, talking, standing, climbing, finger movement, repetitive motions, depth perception. Occasional lifting up to 50 pounds. WORK ENVIRONMENT Work typically requires moderate exposure to one or more disagreeable conditions (i.e., irate customers, outdoors weather conditions, excessive noise, extreme heat, odors or dust). RISK/SAFETY CONDITIONS The position requires moderate exposure or risk to physical health and/or physical safety (e.g., exposure to environmentally hazardous material, heavy equipment, assault and battery, communicable disease, etc.). To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Charlotte County is an Affirmative Action/ADA/Veterans’ Preference and Equal Opportunity Employer. Women, Minorities, and Persons with Disabilities are Encouraged to Apply. Emergency Response/Recovery Activities All County employees are required to work before, during, or after an emergency as needed. This may include temporarily being assigned to work and performing duties outside of the normal scope of their position, location and work schedule to fit the needs of the County and its citizens. Charlotte County is an Affirmative Action, ADA and Equal Opportunity Employer. Women, minorities, and persons with disabilities are encouraged to apply . As a veterans' preference employer, certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans’ preference, receive preference and priority in employment and are encouraged to apply. In addition, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements. All positions with Charlotte County may be subject to drug testing in accordance with the Drug-Free Workplace Program and/or County policy. Charlotte County Board of County Commissioners offers a comprehensive benefits package to regular full-time employees. Charlotte County Benefits & Total Rewards 01 Do you have any experience with GIS? Yes No 02 Have you worked with a computerized asset management system? Yes No Required Question