About the Role
Introduction
VertiGIS GmbH is part of the VertiGIS Group, which develops software solutions for Geographic Information Systems (GIS). We create tailored solutions for energy utilities, water management, land management, public authorities, infrastructure, facility management, and telecommunications. Our products help organizations efficiently plan, manage, and optimize networks, facilities, and processes—used daily worldwide.
In this role, you will take responsibility for the implementation, configuration, and operational support of VertiGIS Land Management systems in customer environments, serving as the technical point of contact for both clients and internal teams.
Job Responsibilities
Operations & Support for Existing Customer Environments
Analyze and resolve incidents and change requests in existing Land Management (LM) system landscapes
Systematically identify root causes of issues and implement configuration adjustments
Act as the technical contact for customers during day-to-day operations
Implementation & Configuration of LM Systems
Install, update, and configure LM systems (e.g., LM Explorer, LM Server, LM Editor) in customer environments
Configure and adapt systems in close coordination between application, database, and operational environment
Coordinate technically with customers and project teams to plan and execute implementations
Documentation & Internal Collaboration
Document system setups, configurations, and changes
Coordinate technically with internal teams and customers on specific environment-related questions
Solid GIS knowledge from academic studies or professional experience (e.g., geoinformatics, geodesy): understanding of geospatial data, GIS applications, and the interplay between applications, data, and operational environments
Foundational IT and database knowledge: application architecture, interfaces, and operational environments
Ability to analyze technical problems systematically and document findings clearly and comprehensibly
Language Requirements:
German: Native proficiency (C2) is mandatory for customer communication and documentation
English: Basic proficiency (B1) required for internal technical collaboration
GIS expertise is essential; prior knowledge of VertiGIS products is not required—training and onboarding are provided within the team.
Preferred Qualifications:
Knowledge of German surveying and cadastre systems, especially ALKIS/AFIS/ATKIS
Experience with GIS platforms such as ArcGIS, QGIS, or web-based GIS
First-hand experience with relational databases (e.g., SQL, PostgreSQL) or scripting (e.g., Python)
Our Benefits:
30 days of annual leave + flexible working hours—supporting your work-life balance
Mobile working—flexibly from home or on the road within Germany
International work environment with regular internal exchange
Individually selectable benefits (e.g., vouchers, internet cost subsidies, meal allowances, public transport tickets)
Childcare allowance—because family-friendliness matters to us
This position is based at one of the following locations in Germany:
Berlin