GIS Implementation Engineer

**Job purpose** The 3-GIS Implementation Engineer provides support for the implementation and configuration of the 3-GIS application suite, ESRI ArcGIS server, 3-GIS Mobile application software for both internal and external customers. #### **Duties and responsibilities** Job Duties include but are not limited to: * Perform installation, configuration, and performance tuning services for 3-GIS Network Solution, Esri, web services, and database software on multiple server configurations and multiple architectures including cloud based solutions. * Troubleshoot client issues with Windows Server, IIS, ESRI GIS software, 3-GIS solutions and user workflows. * Provide technical support for clients including 3-GIS Network Solution end users and GIS analysis/administrators. * Evaluate existing data and processes and develop action plans for migration to an enterprise GIS. * Perform database schema changes to databases. * Conduct customer needs assessments/requirements gathering workshops and document recommended solutions based on feedback from the customer and internal subject matter experts. * Create scripts and models using ArcGIS Modelbuilder, Python scripting, and/or other process automation tools. * Communicate with architects, project managers and developers to successfully develop and deploy optimal solutions. * Train both end users and system administrators on the proper use and adoption of 3-GIS Network Solution utilizing best practices. * Test new software functionality and bug fixes. * Prepare and perform detailed 3-GIS product demonstrations. **Qualifications** #### Required Qualifications * Bachelor’s Degree in Computer Science, Geography, Engineering or related field. * Directly Applicable Years of Experience (Minimum): 2-5 years (Implementation SE Level 2). * Advanced Knowledge of Esri ArcGIS: Desktop and ArcGIS Enterprise/Server. * Proficiency with Windows Server Administration and standard Database Management (e.g., PostgreSQL, Oracle, SQL Server). * Ability to work on multiple projects simultaneously. * Exceptional customer service orientation. * Ability to prioritize tasks and switch tasks as needed per business needs. Preferred Qualifications: * Telecom Knowledge and Experience. * Proficiency with Database Programming (e.g.: Python Scripting). * Esri ArcGIS: Modelbuilder. * Esri ArcGIS: Portal. * Atlassian Suite: Jira. * Jenkins Automation Pipeline. Proven Values and Competencies: * Innovative. * Problem Solving/Analysis. * Effective Teamwork. * Organizational Skills. * Excellent Communication Skills. * Constant State of Learning. **Working conditions** This position operates in a professional office environment. This role requires routine use of standard office equipment such as computers, phones, and copiers. This role may require up to 25% travel, both domestically and internationally.