GIS Specialist / Maps Tools Subject Matter Expert

Join our Maps Project team and help improve one of the world’s most widely used map applications. As a GIS Specialist, you will validate, refine, and enrich map-related data to ensure users receive accurate and reliable information. Your work directly impacts how millions of people navigate and discover places every day. #### **Role Details** Schedule: Monday–Friday, 9:00–18:00 Contract Type: Full-time Location: On-site at LACS Santos, Lisbon #### **Role Description** We are seeking a detail-oriented **GIS Specialist / Maps Tools Subject Matter Expert** to support map and geospatial data projects. The ideal candidate will have hands-on experience with GIS tools, strong analytical skills, and the ability to investigate data anomalies, identify trends, and provide technical expertise across mapping platforms and workflows. #### Key Responsibilities * Develop and maintain deep subject matter expertise across all mapping and GIS tools used within country and language-specific projects. * Analyze geospatial and database information by running queries to identify anomalies, data quality issues, and emerging trends. * Gain an in-depth understanding of tool functionality, workflows, and system capabilities. * Create, maintain, and update FAQ documentation, including examples and clear explanations for common user questions. * Conduct testing and experimentation across various data scenarios and software environments to evaluate tool performance and functionality. * Collaborate with Product and QA/Test Engineering teams to design effective test plans and validate feature functionality. * Contribute to the creation of release notes, newsletters, and other communication materials for tool releases and enhancements. * Support continuous improvement initiatives through process optimization and knowledge sharing. #### **Required Qualifications** * Bachelor's degree with at least 1 year of professional experience; OR * Professional GIS training combined with 1+ years of relevant work experience. * Minimum 1+ years of experience working with GIS tools, geospatial data, or map-based applications. * Experience querying databases and analyzing large datasets to troubleshoot issues and identify trends. #### Technical Skills * Proficiency with ArcGIS or QGIS (required). * At least 1 year of hands-on experience editing and maintaining map data using ArcGIS or QGIS. * Strong understanding of geospatial concepts, map environments, and data quality processes. * Experience working with testing methodologies and validation processes is a plus. * Ability to analyze complex datasets and communicate findings effectively. #### Language Requirements * Fluency in English, both written and spoken. #### **Preferred Attributes** * Strong analytical and problem-solving skills. * Excellent attention to detail and quality-focused mindset. * Ability to work independently while collaborating effectively within cross-functional teams. * Strong documentation and communication skills.