GIS Technician – User Administration and Support

Job Title GIS Technician – User Administration and Support (H/F) Employment Type Civil servant (open to contract staff) Working Hours Full-time About the Role Join Nantes Métropole and actively contribute to building an innovative, digitally responsible metropolis. You will join the Digital Resources Department (DRN), which supports over 185 staff members, manages 8,000 workstations, and oversees more than 400 business applications across key public policy domains: mobility, water management, urban planning, ecological transition, culture, and green spaces. Within the Geospatial Applications and DAO Unit, you will be a key driver in expanding GIS adoption across the metropolis. As the primary link between technical teams and business departments, you will support users in mastering tools, leveraging geographic data, and successfully delivering their projects. Key Responsibilities User Support & Training: - Provide functional assistance to Nantes Métropole and City of Nantes departments - Offer methodological guidance on GIS usage - Develop training materials (guides, documentation, tutorials) - Promote best practices and support user skill development through workshops and training sessions Geospatial Data Production & Visualization: - Design web-based cartographic applications - Produce thematic maps and conduct spatial analyses on request - Ensure high graphical quality and readability of all outputs Profile Sought Degree in geomatics/GIS (minimum Bac+2 to Bac+3) Experience working in a multi-user GIS environment Strong interest and foundational knowledge in: - Geomatics and cartography fundamentals - ArcGIS Portal and ArcGIS Online - Cartographic semiotics - GIS and ETL tools (ArcGIS Pro, FME) Key Competencies Strong service orientation and pedagogical skills Ability to simplify technical topics for diverse audiences Excellent interpersonal and active listening skills Autonomy, rigor, and ability to prioritize tasks Team spirit and commitment to fostering a GIS culture within a large public organization Working Conditions Compensation Statutory salary (based on the Technicien territorial grid) + Allowance regime + Collective bonus + Public Service Bonus (€1,846 gross/year) Benefits Restaurant card: €210.90/month (full-time), employer contribution at 60% Transport: 75% employer contribution + sustainable mobility allowance Health & welfare: Employer contributions to health insurance and disability coverage Social & cultural activities: Through the Social Welfare Committee (COS): holiday vouchers, cultural vouchers, cinema tickets, sports/cultural events, leisure activities Family support: Childcare cost assistance, CESU vouchers Leisure card: Free access to Nantes museums and municipal swimming pools Remote work: Yes, this position is eligible for telework Contact & Application Information For job-related questions: Christophe Auger, Head of the Geospatial Applications and DAO Unit – Phone: +33 6 12 97 56 76 For application-related questions: Karyne CLAVAUD, Recruitment Manager – Phone: +33 2 52 10 81 39 Application documents required: CV, cover letter, and last appointment notice (for civil servants). Interview date: December 3, 2026 Location: Nantes, France