System Administrator for GIS & Digital Development

About the Role As a System Administrator, you’ll be part of the GIS & Digital Development unit within the City Planning Administration (Stadsbyggnadsförvaltningen), which is responsible for planning, constructing, maintaining, and developing the city of Helsingborg. Our mission is to create sustainable, inclusive, and vibrant environments where residents, businesses, and visitors thrive. You will act as the key point of contact between the business units, IT department, and system vendors. Your responsibilities include: Providing day-to-day user support and ensuring systems are used effectively and efficiently Coordinating incidents, requests, and changes between stakeholders, IT, and vendors Planning and executing system updates, including testing, training, and user communication Developing and maintaining system documentation (e.g., integrations, configurations, workflows) Ensuring system stability, security, compliance with laws and internal guidelines Monitoring system usage and contributing to continuous improvement initiatives Participating actively in administrative meetings, prioritization, and long-term planning for system management Currently, your primary focus will be on managing Lime CRM and Antura Projects, though this may evolve over time. What We Offer A meaningful role with significant opportunities for professional growth A collaborative and innovative work environment with 240 engaged colleagues Central office location near Helsingborg C station Flexible working hours, remote work options, and work-life balance support (e.g., up to SEK 3,000/year wellness allowance, salary conversion to pension, reduced working hours from age 63+) Qualifications We are looking for a structured, service-oriented, and solution-focused professional with a passion for creating operational value through effective IT solutions. You should be able to plan and prioritize your work, collaborate effectively with diverse stakeholders, and communicate clearly and pedagogically. Required: Academic degree in systems science, behavioral science, or a related field—or several years of documented experience in system administration or system management within the public sector (considered equivalent) Experience providing user support and training, including developing guides and training materials Excellent Swedish language skills, both spoken and written Ability to translate technical solutions into business value and build strong relationships with both business units and IT colleagues Merit-worthy: Experience with vendor management and requirement specification Knowledge of PM3 and familiarity with ITIL processes Hands-on experience with Lime CRM and Antura Projects Why Work at Helsingborg City? Join us to help shape a better city—working alongside curious and supportive colleagues to improve everyday life for residents, visitors, and businesses. Together, you’ll make a real difference today—and build a stronger, more sustainable future. Learn more about working at Helsingborg City: https://helsingborg.se/arbete/sa-ar-det-att-jobba-i-staden/ (https://helsingborg.se/arbete/sa-ar-det-att-jobba-i-staden/) Additional Information Application Deadline: October 18, 2026 Employment Type: Permanent, full-time (100%) Start Date: By agreement Number of Positions: 1 To ensure a fair and quality-assured recruitment process, Helsingborg City uses the recruitment tool ReachMee. Please submit your application via the link in the job ad, including your CV and any relevant documents (e.g., diplomas, professional certifications). You may also be asked to complete selection questions. If you do not receive a response, please check your spam folder. Applicants with protected personal data should contact the hiring manager directly for guidance on a secure application process—do not apply digitally via the application link. Union representatives (https://intranat.helsingborg.se/hr/samverkan-och-delaktighet/fackliga-foretradare/)